White Backpack - Yellow HIC

Orders ship within 2–5 business days (Monday through Friday, excluding holidays).

We keep it simple — and fast.
Orders ship within 2–5 business days (Monday through Friday, excluding holidays).

Once your order is on the move, you’ll get a tracking link straight to your inbox.
Delivery times may vary slightly depending on your location.

Need help or have a question?
We’ve got you — just reach out at hictribe@gmail.com

At HicTribe, our products are made to order, which means we generally do not accept returns or exchanges unless an item arrives damaged, defective, or with an error (e.g., misprint, incorrect product).

At HicTribe, our products are made to order, which means we generally do not accept returns or exchanges unless an item arrives damaged, defective, or with an error (e.g., misprint, incorrect product).

Exceptions for Damaged/Defective Items:

Customers have 15 days from the delivery date to report issues such as:

• Manufacturing defects (e.g., flawed prints, stitching errors)
• Damage incurred during shipping
• Incorrect items received
• Eligible cases may qualify for a replacement or refund at our discretion.

Resolution Process:

1. Contact Us within 30 days of delivery at hictribe@gmail.com with:

• Order number
• Photos/video of the issue

Non-Qualifying Scenarios:

• Change of mind, sizing preferences, or minor imperfections not affecting usability.
• Items altered, washed, or worn after delivery.