FREQUENTLY ASKED QUESTIONS

Find answers to our most frequently asked questions.

1. What’s your return/exchange policy?

We offer easy returns/exchanges within 15 days if items are unworn, unwashed, and in original packaging. See our Returns Policy page for details.

2. How long does shipping take?

Orders typically ship within1–2 business days. Delivery times vary by location (usually2–10 business days worldwide). 

3. Do you ship internationally?

YES! We ship globally.

4. How can I track my order?

Once your order ships, you’ll receive atracking number via email. Use it on our website or the carrier’s site for real-time updates.

5. Are your products unisex?

Many of ourT-shirts, hoodies, and accessories are designed as unisex. Product descriptions specify fit details.

6. Do you offer discounts or promotions?

Yes! Join ournewsletter or follow us on Instagram/Facebook for exclusive deals, seasonal sales, and early access to new drops.

7. How can I contact customer support?

Reach us athictribe@gmail.com or vialive chat/contact form. We’re happy to help!

"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it.Thanks, Your Brand!"

Sofia R. Alberta, UK